Austin Community Resource List
Unfortunately, Texas rejected the Medicaid expansion in 2012, which means it’s a rough place to apply for national healthcare if you don’t have some income. But support systems do exist, especially in Travis County. Since we’re in Tejas, most social services will speak both Spanish and English. Many of these services are coming from faith communities… you do not have to have any particular faith affiliation to access these services, and nobody should tell you otherwise. Publishing this list is not a guarantee of the kindness of people, usefulness or appropriateness of services to individuals. We hope it will be helpful.
If you have suggestions/corrections for this list, please email webmaster@wildflowerchurch.org.
Updated 12/21/2024
WILDFLOWER-SPECIFIC RESOURCES
Pastoral Care Team – food, driving to doctor visits, deep listening, and covenantal conversations. careteam@wildflowerchurch.org
Minister’s Discretionary Fund – financial help available to Wildflower members for help with emergent needs. pastoralcare@wildflowerchurch.org
Pastoral Care Team – support in navigating this list. pastoralcare@wildflowerchurch.org
MENTAL HEALTH
988 – New Mental Health Hotline for Austin: On Saturday, July 16, 2022, a new Mental Health Hotline was initiated for the Austin area. Calling 988 will provide direct access to counselors who can support the mental health of you or someone you know that is going through a difficult time. https://www.hhs.texas.gov/providers/behavioral-health-services-providers/crisis-service-providers/988-suicide-crisis-lifeline
Calling 911 is still an option; however, few 911 responders are trained to handle a mental health crisis.
Suicide Prevention Hotline: National Suicide Prevention Lifeline 24/7: 988
RAINN: (LGBTQ Survivors of Sexual Violence) https://www.rainn.org/articles/lgbtq-survivors-sexual-violence. 800-656-4673
Statewide Mental Health Support Line 24/7: 833-986-1919
- National Association of Mental Illness (NAMI) National Helpline Resource Directory. 800-950-6264
- Integral Care (formerly known as ATCHMR – Austin Travis County MHMR): https://integralcare.org/en/247-crisis-helpline/. Supports adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. Integral Care helps provide a strong foundation for well-being.
- Mental Health Crisis Hotline/24 hour walk-in: https://integralcare.org/en/247-crisis-helpline/
LGBTQI crisis hotline (The Trevor Project): 866-488-7386 https://www.thetrevorproject.org/get-help/
HOUSING & SHOWERS
Shelters: https://www.shelterlist.com/city/tx-austin (updated list of shelters in Austin)
Housing Services: https://caritasofaustin.org/need-help/get-started/
Domestic Violence & Children’s Shelters/Services: www.safeaustin.org, Call: 512.267.SAFE (7233) | Text: 737.888.7233 |
Community First Village – east Austin. This is a Christian community several miles past Airport Blvd which houses unhoused folks in tiny homes and trailers. https://mlf.org/community-first/
Trinity Center Austin – Irit Umani, exec dir https://www.trinitycenteraustin.org/about
DISABILITY RESOURCES
Attendant services/Personal Care Services – how to obtain
https://www.hhs.texas.gov/doing-business-hhs/provider-portals/long-term-care-providers/community-attendant-services-cas\ Medically related personal care services for eligible persons.
Employment:
https://www.twc.texas.gov/jobseekers/vocational-rehabilitation-services
Transportation:
https://www.capmetro.org/metroaccess
SPEECH AND DEAF SERVICES/TTY: Relay Texas
https://Relaytexas.com: Relay Texas is a service that provides telephone access for people with speech or hearing loss who find it challenging or impossible to use a traditional telephone. There are several different types of relay services, each designed to accommodate different users’ needs and capabilities.
DISABILITY ADVOCACY:
https://www.adaptoftexas.org ADAPT of Texas is a grassroots disability rights group for and staffed by people with disabilities. ADAPT fights to free people from nursing homes and other institutions and works for more accessible communities including transportation, housing, and more.
SOCIAL WORK AND ASSISTANCE WITH PAPERWORK
Austin Resource Center for the Homeless (ARCH)
500 East Seventh Street Austin, TX 78701
Phone: 512-978-9920
Casa Marianella, www.casamarianella.org 821 Gunter St, ATX 78702
This is a relaxed, bilingual community. Call before you go to be sure they have space available.
SPECIAL CIRCUMSTANCES
High-Interest Loans. If you are caught in a predatory lending cycle, maybe a car loan or payday lending, St. Vincent DePaul has a program to help people get out from under this kind of burden: https://www.ssvdp.org/
Gabriel Project at St. Vincent de Paul: “Assistance to women in crisis pregnancies, …responding in a loving, unconditional and non-judgmental manner with immediate, practical help and special concern for her and her child. https://svdpparish.org/gabriel-project
Disaster Relief. If you have been affected by a natural disaster or a fire
American Red Cross: 2218 Pershing Drive, Austin 78723. 512/928-4271.
St Vincent De Paul has a program called House in a Box to help people in homes to furnish those homes at low cost if they’ve experienced a disaster.
Travis County Burial Assistance.
https://www.traviscountytx.gov/health-human-services/apply-for-assistance/burial-service
They will ask you to fill out an application disclosing any income to verify that you/your family cannot pay for burial. Allowable limit on applicant resources is $2,000. 512-854-4120. 1400 N IH 35, Austin, TX 78704.
Funeral Consumers’ Alliance (FCA/AMBIS) This group creates a burial/cremation price list each year to create clarity for families experiencing a death. https://www.fcactx.org/
Loss of a baby or a child under 18. There are specialized resources, which include financial support for burial or a funeral, and grief counseling. Many of these programs are national, and are listed on auntbertha.com
If your background is Catholic, Cristo Rey congregation sometimes has financial support available for burial and funeral expenses. Se hablan espanol.
Veterans Affairs. The VA can help with anything from mental health to hospital visits to covering burial for a veteran.
IMPORTANT PHONE NUMBERS
In Austin, uninsured folks who need health care can call CommUnityCare, 512-978-9015. Their website is https://communitycaretx.org/
Medical Access Program (MAP) – MAP operates under the Central Health Program, Travis County’s own version of Medicaid. Application is available here: centralhealth.net/map, at 512-978-8130, or by email: mapdocs@centralhealth.net.
Call 211. United Way has a ton of resources and connections to share. It can help to connect care and resources you’re already receiving. Some info about the 211 call center
Visit cityofaustinauntbertha.com. You can put in your zip code, and it lists resources that give help in these categories: Bill support (money), food, goods, health, transit, housing, care, education, work and legal. Many of these are national programs, but you can apply.
Mom’s Place. City of Austin sponsors this lactation support center and it can be reached by calling 311. https://www.austintexas.gov/department/contact-us-or-make-appointment To schedule an appointment, please call (512) 972-6700. For our Breastfeeding Hotline, call 1-800-514-MOMS (6667).
Austin Public Health. https://www.austintexas.gov/department/health/locations Locations throughout the city. Get birth of death certificates, free or low-cost vaccines, diabetes education and prevention classes, and various other health-related services.
Free or Income-based Community Counseling Resources
The Christi Center (Grief/loss groups) http://christicenter.org/ 512-467-2600
Capital Area Counseling http://www.cacaustin.org/ 512-302-1000
Integral Care https://integralcare.org/en/adult-service/ 512-472-4357
Waterloo Counseling Center https://www.waterloocounseling.org/ LGBTQIA+ Counseling
Lifeworks https://www.lifeworksaustin.org/counseling 512-735-2100
Lone Star Circle of Care https://lonestarcares.org/service/behavioral-mental-health/ 877- 800-5722
The Samaritan Center for Counseling https://samaritan-center.org/services/ 512-451-7337; Crisis Hotline 988
Bluebonnet Trails Community Services http://bbtrails.org/ 844-309-6385; Crisis Line 800-841-1255
St. Edward’s Community Counseling Clinic https://www.stedwards.edu/campus-services/health-and-counseling-center 512-448-8538
The Mental Wellness Network
https://thementalwellnessnetwork.org/ A directory to make it easier for low income communities to access mental health services in the Austin area. By providing information on the type of services offered by various low cost/free mental health service providers, their eligibility criteria as well as their contact information, we are moving under-served communities one step closer to obtaining the services that they need.
New Life Institute
Professional Counseling for all, Income-based fees. 512-469-9447
https://www.trinitycenteraustin.org/mentalhealth (after accessing the website, scroll down for New Life Institute)
Flatwater
Free counseling if you or your loved one is living or did live with cancer https://www.flatwaterfoundation.org/
Hospice Austin
May require you to go on a waiting list for 1:1 counseling, but has open support groups on the North and South sides of Austin. https://www.hospiceaustin.org/our-services/grief-support/bereavement-support-groups/
KID-SPECIFIC
Shelters: https://www.shelterlist.com/city/tx-austin (updated list of shelters in Austin)
Housing Services: https://caritasofaustin.org/need-help/get-started/
Domestic Violence & Children’s Shelters/Services:
- SAFE AUSTIN:Our 24/7 confidential SAFEline is available for victims of DOMESTIC VIOLENCE, SEXUAL ASSAULT, SEX TRAFFICKING, and CHILD ABUSE. Advocacy and crisis intervention/face-to-face emotional support is available Mon – Fri from 8 a.m. to 4 p.m. www.safeaustin.org, Call: 512.267.SAFE (7233); Text: 737.888.7233 |
Austin Shelter for Women and Children Children’s and Youth Mental Health https://salvationarmyaustin.org/texas-austin/womenshelter
Austin Diaper Bank: If you need diapers, go to https://austindiapers.org/get-help/. You will find numerous sources of information and help for families in need. Austin Diaper Bank, 2210 Denton Drive, Suite 103, Austin TX 78758, 512-710-7232.
Austin Public Health and Integral Care are launching the public awareness campaign, “Ask, Listen, Talk, Repeat.” This program helps parents and caregivers start critical conversations with our youth. The campaign provides a number of tools on how to spot a mental health issue, how to start the conversation, and how to access resources in Austin and Travis County. Organizers hope this initiative will help lower the negative stigma that is still associated with mental health and help families foster a safe environment to discuss such sensitive topics.
THRIFT STORES/CLOTHING
Cheap & Great:
- Treasure City Thrift, a non-profit business experimenting in alternative economics. Encourages reuse and waste reduction through transforming waste into resources beneficial to our community. Holds a monthly 25¢ sale. https://treasurecitythrift.org/aboutus/
- Top Drawer Thrift, located on Burnet Road, has been selling donated items to the Austin community since 1993. Proceeds benefit Project Transitions, providing supportive living, housing & hospice for those with HIV/AIDS https://www.austintexas.org/listings/top-drawer-thrift/9413/
- Texas Thrift sells unique items at bargain prices. Shopping there allows you to conserve natural resources and reduce your carbon footprint. https://www.buythrift.com/
Fashionable:
- Blue Velvet Vintage is a family-owned indie business that has been Austin’s source for affordable and amazing vintage clothing for men and women since 1994. Located at 217 W. North Loop Blvd, Austin, TX 78751. Open 12-6 PM Every Day. https://www.bluevelvetaustin.com/about/
- Buffalo Exchange, 2904 Guadalupe in Austin. Sells both new and used items.https://www.buffaloexchange.com/location/guadalupe-austin/
Ubiquitous: Goodwill. https://www.goodwillcentraltexas.org/locations
Professional clothing for women: https://www.dressforsuccessaustin.org/ Through their six active career development programs, they provide women with the resources, tools and support they need to not only secure gainful, fulfilling employment, but to continue growing personally and professionally long after their last appointment.
FREE THINGS TO DO
Tuesday Night Yoga Bike Ride https://www.facebook.com/groups/246934478735899/
Thursday Night Social Bike Ride https://do512.com/events/weekly/thu/social-cycling-atxs-urban-night-ride
Eeyore’s Birthday Party https://eeyores.org/
Splash pads — neighborhood specific, https://www.austintexas.gov/pools-splashpads
Green Belt — 360 and Mopac, hikes and swimming in season
Walk or picnic at Lady Bird Lake
Mount Bonnell Great at sunset. Also has plenty of parking.
Swim free @ Barking Springs, or before opening and closing at Barton Springs
Hippie Hollow https://www.tripsavvy.com/hippie-hollow-gay-beach-1417169
Mayfield Park There are peacocks.
Zilker Park Austin Nature & Science Center 2389 Stratford Dr.
Pease Park
IMMIGRATION CONCERNS
Indivisible Austin – Direct legal and supportive services for immigrants in Texas.
https://indivisibleaustin.com/resources/organizations-supporting-immigrants/
FOOD ACCESS
Neighborhood Centers, by Austin Public Health. https://www.austintexas.gov/department/health/locations. Food assistance available Mon-Thurs 8am-10:30a.m. There are several in the city. You do need to provide ID and a bill or some proof that you have an address in Travis County. They also offer: clothing, bus passes, checkups, disease screening, pregnancy tests, vaccinations, help navigating the system, help filling out forms, community, one-on-one support, notary.
Bread for All/Central Texas Food Bank every Monday, 5:00-6:30 pm, at Faith Presbyterian Church, 1314 E. Oltorf, canned food, bread, and fresh produce at no cost.https://austincitylutherans.org/food/
Hill Country Community Ministries (Leander, TX) free fruit and vegetable boxes, delivery times, dates and locations here: https://hccm.org/ 1005 Lacy Drive, Leander, Texas 78641; Phone (512) 259-0360
JOB SUPPORT & JOB SKILLS
Work In Texas: Texas as a state kind of believes you have to be working full-time to be a good person. Which we all know is full of holes, but it means they have offices and online resources for job-hunters. www.Workintexas.com https://www.twc.texas.gov/
Adults with Disabilities: https://www.twc.texas.gov/jobseekers/vocational-rehabilitation-services
Professional Clothing for Women: http://austin.dressforsuccess.org/
SERVICES FOR THE ELDERLY
Texas Senior Living Locators: https://texasseniorlivinglocators.com/ Assistance with finding appropriate senior living
AGE of Central Texas: https://ageofcentraltx.org/ 512/451-4611 Services for the elderly and their caregivers. Respite care. Assistance with mobility devices for short or long term use.
RESOURCES FOR WOMEN
Professional clothing: http://austin.dressforsuccess.org/ (see description above)
Trinity Center Austin (Day shelter) https://www.trinitycenteraustin.org/about
SAFE PLACES TO PARK A VAN OVERNIGHT
North. Target parking lot. Mount Bonnell.
South. Target parking lot. Barton Springs east entrance.
Central. Clarksville is fairly quiet, and has lots of on-street parking and quiet areas.
East of 35. Springfield area has lots of art, food and residential streets.
West of Mopac.
RELATIONSHIP SUPPORT
Austin Community College Mental Health Resources: https://students.austincc.edu/mental-health-counseling/mental-health-resources/ (If link doesn’t work, copy and paste in your own computer.)